Returns & Exchanges
At MotoGP Authentics, we want you to be completely satisfied with your piece of racing history; if your official memorabilia does not meet your expectations, you can return it within 14 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our dedicated support team via the 'Contact Us' page with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Memorabilia
Carefully place the item in its original packaging, ensuring all certificates of authenticity, holograms, and protective materials are included to prevent damage during transit.
- 3.Ship to Authentics Warehouse
Affix the provided return label to your package and drop it off at your nearest authorized courier location, ensuring you retain a copy of the tracking information for your records.
- 4.Inspection and Refund
Once our specialists verify the condition and authenticity of the returned item, we will process your refund or dispatch your exchange within 5-7 business days.